What To Expect When You First Call Our Firm

So you're thinking about dialing our phone number, but you don't know quite what to expect. Will you be answered by a cold voice on the other end of the line and then shuffled off to an answering machine? Will you be pressured into hiring us right away? Will you have to pay money to speak to one of our lawyers?

No, no and no. You can completely relax. When you call our East Aurora office, you will be greeted by a friendly staff member who is ready and willing to help. We will gather a little information about your situation and then offer you an immediate appointment to discuss your case with us in person — absolutely free.

Our office is conveniently located in East Aurora, New York, near the historic Vidler's 5 & 10. If it's difficult for you to travel, our lawyers can arrange to meet you at your home, at the hospital or at another convenient location. We want to make it as easy as possible for you.

What Happens When You Meet With Us In Person?

Nearly all law firms offer free initial consultations for personal injury cases. It's much more unusual to find a firm that offers free initial consultations for all areas of practice, including family law, criminal defense, real estate, business law and estate planning. At DiFilippo, Flaherty & Steinhaus, PLLC, we don't charge anything for the first appointment, no matter what kind of legal concern you have.

At your appointment, either attorney Robert D. Steinhaus or attorney Carol A. Flaherty will sit down with you one-on-one and talk about your situation, your legal options and how much it will cost. If you're not comfortable retaining us, you don't have to. We won't force you to sign any papers. There's no obligation at all.

However, we strongly believe that you'll be happy with what we have to offer. Our client retention rate is 99 percent, testifying to our exceptional level of service. So go ahead, pick up the phone. Give us a call day or night at 716-539-9681 or 716-652-9600. You can also reach us by email. We're on your side.